Policy for Reviewing Potentially Problematic Content

This policy is intended to provide guidelines for reviewing entries for the Romance Writers of America’s Golden Heart and Diamond Heart Awards that potentially contain content that may be deemed insensitive, offensive, or inappropriate to specific cultural groups. The aim of this policy is to uphold and promote the core values of the Romance Writers of America (RWA); it is not to enforce censorship. It is designed to foster an environment of respect, inclusivity, diversity, and cultural sensitivity, which aligns with RWA’s commitment to celebrate and advocate for all voices within the romance genre. 

Scope

This policy applies to all persons involved in the Golden Heart and Diamond Heart Awards, including entrants, committee members, board members, judges, administrators, and any other related parties.

Reviewing Guidelines

Cultural Sensitivity and Respect

All submissions and reviewers must commit to a high level of cultural sensitivity and respect. It is essential that everyone involved consider the possible impact of a submission’s content on diverse audiences, specifically regarding racial, ethnic, religious, gender, sexual orientation, people with disabilities, or other forms of cultural diversity.

Cultural Sensitivity and the Entrants

Entrants should consider whether the material within their book could be considered problematic. If an entrant is unsure about the nature of their content, they should consult with a sensitivity reader prior to submitting their book or manuscript.

Cultural Sensitivity and Judging

As part of their responsibilities, judges are tasked with identifying and flagging any problematic content in the entries that could potentially be deemed as objectionable, offensive, or culturally insensitive. Judges should carefully consider the author’s intent, the overall context of the story, and the potential impact on readers.

Consistent Approach

All reviewers should employ a consistent and fair approach in reviewing entries, ensuring that each work is evaluated based on its individual merit and not influenced by personal biases or prejudices.

Training and Education

All judges and involved parties must undergo training in cultural sensitivity, inclusivity, and diversity to ensure they can effectively evaluate potentially offensive or insensitive content. Entrants are welcome to evaluate the training judges receive, but entrants are not required to complete the training. 

This training should be updated annually to provide all involved parties to keep them updated about the evolving cultural sensitivities and to reinforce the importance of cultural respect and understanding in literary works.

Responsibility and Accountability

Judges

Judges are accountable for applying these guidelines in their review process.

Committee

The committee is responsible for ensuring all judges are trained and familiar with this policy, and that it is consistently applied.

Identifying Problematic Content

Definition

Problematic content is any material that may demean, stereotype, or misrepresent a cultural group, promote hate speech or discrimination, or any material that is potentially disturbing or offensive to specific cultural groups.

Handling Problematic Content

Judges Role

In the event that potentially problematic content is identified, judges should raise the issue on the rubric when they submit along with a description of the potentially problematic material. Please refer to specific instances within the manuscript including page numbers to ensure evaluation at the next level can happen quickly.

Review Subcommittee’s Role

Works identified as containing problematic content will be reviewed by a specially appointed review committee. The committee will consist of three people: a member of the RWA contest committee, a sensitivity reader (preferably one who has specialization in the cultural group identified in the problematic content), and an external member of RWA who is not currently a board member, judge, or entrant in the Golden Heart and Diamond Heart Awards. The review committee should report their evaluation of the material to the RWA Contest Committee within 15 business days of the material being flagged.

The Contest Committee’s Role

The Contest Committee will evaluate the subcommittee’s evaluation and make a final determination. If the sub-committee deems the content problematic, a decision must be made on whether to communicate with the author or their representative to clarify intent, seek an understanding, or disqualify the entrant. The contest committee may decide to disqualify the book from the Golden Heart and Diamond Heart Awards by a two-thirds majority secret ballot vote.

Communication to the Author

The author or their representative should be notified in a professional and respectful manner about the disqualification, with reasons clearly stated. This communication should uphold the dignity of the author and respect their right to create, while clearly explaining the objections raised in line with this policy.

Training and Education

Training

All judges and involved parties must undergo annual  training in cultural sensitivity, inclusivity, and diversity to ensure they can effectively evaluate potentially offensive or insensitive content. Entrants are welcome to evaluate the training judges receive, but entrants are not required to complete the training.

Continuous Education

This training should be updated annually to provide all involved parties updated information about the evolving cultural sensitivities and to reinforce the importance of cultural respect and understanding in literary works.

Responsibility and Accountability

Judges

Judges are accountable for applying these guidelines in their review process.

Committee

The committee is responsible for ensuring all judges are trained and familiar with this policy, and that it is consistently applied.

Policy Violations

Violations of this policy will be addressed in accordance with the severity of the infraction, and may lead to removal from the review process.

Appeals Process

Right to Appeal

Entrants or their representatives have the right to appeal the disqualification decision.

Appeals Committee

An independent appeals committee should be set up to review appeals. This committee should not include any current judges, entrants, board members, or members involved in the original review or disqualification decision. The formation of the committee will be overseen by the Chair of the DEIA Committee of RWA or their designee. The appeals committee should contain at least one cultural sensitivity reader familiar with the allegedly maligned cultural group.

Appeals Process

An entrant who wishes to appeal the RWA Award Committee’s decision must do so in writing within 5 business days of being notified that their entry was disqualified. After an appeals committee is constituted, the appeals committee will have 15 days to respond to the entrant in writing. The appeals committee’s decision is final. The appeals process should be fair, transparent, and respectful.

Transparency and Documentation

All steps and decisions in the review and disqualification process should be well-documented to provide a transparent record of all decision making. This documentation may be necessary for handling appeals or for future reference.

The confidentiality of all parties involved should be respected throughout this process. Personal information and details about the review, disqualification, and appeal should not be disclosed outside the committee unless required by law.

Policy Compliance

All members involved in the review and judging process of the Golden Heart and Diamond Heart Awards entries must comply with this policy. Non-compliance may lead to removal from the committee, and other consequences as deemed appropriate by the Romance Writers of America’s governing body.

Review and Amendment of the Policy

This policy should be reviewed at least annually and may be amended as necessary to reflect evolving cultural norms, sensitivities, and legal requirements.